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In the case of document management, personal data may belong to employees, customers or prospects, suppliers or partners ...
Currently personal data are mostly stored in emails and file servers, one can see easily that those part of the information system and current usages are not GDPR "compliant". On top of that, many thefts of personal and sensitive data targeted the email servers (HBO hacking, Deloitte, etc.), and the file server has been affected by security breaches and ransomware (ex: Wannacry). In addition to these security vulnerabilities, the saturation of messaging and file servers demonstrate that both systems have reached their limits.
Now GDPR best practice can be based on DMS platforms such as the GoFAST solution. This type of platform brings many other benefits, including meeting standards like ISO9001, improving productivity and collaboration.